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Pulsar Solutions (ex-Pivotel International)
Pulsar satellite solutions knowledge base regarding satellite products, airtime plans and policies.
Billing
- SelfCare: Spend Alerts
- Can I pay in advance?
- SelfCare: How do I add payment information and setup auto payments?
- Selfcare: I am trying to login, but we have not been set up for this service.
- How do I understand the usage on my bill?
- I have received my first invoice and the charge is more than I was expecting, why is this?
- What is the difference between monthly and Annual postpaid plans?
- SelfCare: Getting Started with Pulsar's Online Billing Platform
- SelfCare: Password Update
Satellite Internet Management Service
Satellite Service Management
- How do I setup spend alerts?
- What number should I dial for emergency services?
- Why is the Service Agreement necessary for airtime?
- What is the difference between Prepaid and Postpaid plans?
- How can I reactivate my satellite phone?
- How do I activate airtime?
- How do I keep my local satellite phone when my service is inactive?
- What is my phone number?
- How do I make a satellite phone call?
- How do I test my Pulsar satellite phone service free of charge?
- Can I use my satellite phone around the world?