SPOT GEN3 / GEN4 / TRACE
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      3. SPOT GEN3 / GEN4 / TRACE

      How do I update the firmware on my SPOT device?

      Follow the instructions below for your SPOT model

      Firmware Upgrade Instructions

      SPOT GEN3

      • Download SPOT GEN3 Updater
      • Install SPOT GEN3 on your computer
      • Launch SPOT GEN3 on your computer
      • Connect your SPOT GEN3 device to your computer via USB cable
      • Wait for the updater to read your device and display the devices ESN
      • Click 'Update Device'
        • SPOT updater will display upgrade progress and when finished, the updater will display a orange tick next to 'Settings are up to date' & 'Firmware is up to date (vX.XX.X)
        • Once the upgrade process has completed, disconnect your SPOT from your computer

        The firmware on your SPOT device is now updated.

        SPOT GEN4

        • Download SPOT GEN4 Updater
        • Install SPOT GEN4 on your computer
        • Launch SPOT GEN4 on your computer
        • Connect your SPOT GEN4 device to your computer via USB cable
        • Wait for the updater to read your device and display the devices ESN
        • Click 'Update Device'
          • SPOT updater will display upgrade progress and when finished, the updater will display a orange tick next to 'Settings are up to date' & 'Firmware is up to date (vX.XX.X)
          • Once the upgrade process has completed, disconnect your SPOT from your computer

          The firmware on your SPOT device is now updated.

          SPOT TRACE

          • Download SPOT TRACE Updater
          • Install SPOT TRACE on your computer
          • Launch SPOT TRACE on your computer
          • Connect your SPOT TRACE device to your computer via USB cable
          • Wait for the updater to read your device and display the devices ESN
          • Click 'Update Device'
            • SPOT updater will display upgrade progress and when finished, the updater will display a orange tick next to 'Settings are up to date' & 'Firmware is up to date (vX.XX.X)
            • Once the upgrade process has completed, disconnect your SPOT from your computer

            The firmware on your SPOT device is now updated.


            If you experience any issues with the SPOT Updater tool detecting your SPOT device, check/do the following:

            • Ensure you are using the USB cable that was supplied with your SPOT device.
            • Ensure your SPOT device is powered OFF before connecting it to your Windows computer. Operating the device during an update can cause unexpected errors. 
            • Try disconnecting and then reconnecting your SPOT device from your Windows computer.